Shipping Information

What are the delivery charges for orders from the Online shop?

The electric bikes are free shipping.

How long will delivery take?

It will take around 3-5 days to arrive within the UK. And about 3-7 days for other European countries.

How Do I Track My Order?

There is a tracking number for you.

When the e-bike will ship out after i pay?

We will ship it out within 48 hours after confirm your payment received and final confirmation by email or phone call.

FAQ Second Version

How secure is shopping in the Online Shop? Is my date protected?

Sure, all the customers’ information are confidential.

What exactly happens after ordering?

After we confirm the payment received, we arrange shipment from our warehouse directly to your address.

How about warranty?

Electric bike motor, lithium battery, controller, charger and LCD display 12 months.

Which payment methods are acceptable in the Online shop?

T/T and Paypal are both OK.