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Scooter Companies Zip Into Retail

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Scooter Corporations Zip Into Retail

LOS ANGELES — Whether or not it’s a Fowl zipping down a motorcycle lane in Santa Monica or a Lime parked curbside in downtown L.A., electrical scooters are a seemingly intractable a part of the city mobility panorama. Love them or hate them, for 4 years, e-scooters have been buzzing round city, accessed, for essentially the most half, with an on-demand, pay-by-the-minute system.

However COVID is altering that enterprise mannequin, with L.A.’s West facet, as soon as once more, enjoying a key function within the trade’s evolution. Earlier this week, Santa Monica-based Fowl launched its new foldable Air scooter — not for hire, however for buy, both directly from the company or at Goal. And on Wednesday, the high-end scooter maker Unagi is opening its first retail location in Venice.

What You Want To Know

  • The Santa Monica scooter firm, Fowl, began promoting its new Fowl Air at Goal this week

  • Unagi, based mostly in Oakland, is opening its first brick-and-mortar retail retailer in Venice Wednesday

  • The on-demand scooter enterprise is evolving to incorporate subscriptions, memberships, and retail

  • COVID is rising demand for socially-distanced transportation choices

“Fowl Air was born out of the groundswell of assist we’ve seen this yr for micro-mobility as people more and more demand sustainable, socially-distant transportation alternate options,” mentioned Fowl’s Chief Automobile Officer, Scott Rushforth. “Whereas shared electrical scooters are one essential piece of the puzzle, private autos such because the Fowl Air prolong the attain and accessibility of micro mobility to a wider viewers.”

Geared up with regenerative braking, aircraft-grade-aluminum framing, and never-flat tires, the foldable $599 Fowl Air is the third scooter the Santa Monica-based firm is promoting on to customers, including to a lineup that features the $1,299 Fowl One and $130 Birdie scooters launched final yr. 

COVID has dramatically altered the transportation panorama, lowering the utilization of most types of transit that require riders to share area, reminiscent of buses, trains, and ride-hails. On-demand scooter firms had additionally suffered within the early days of the pandemic, with scooter ridership falling to roughly 1 / 4 of what it was a yr earlier, in keeping with the Los Angeles Division of Transportation, although enterprise has bounced again extra just lately.


Oakland-based Unagi went from promoting lots of of scooters per thirty days final yr to hundreds per thirty days presently. On Wednesday, it’s opening its first brick-and-mortar retail location on Abbot Kinney Boulevard to capitalize on rising scooter demand.

“L.A. has been referred to as the electrical scooter epicenter within the U.S.,” mentioned David Hyman, Unagi’s founder and chief government. “We felt it was vital to have a bodily presence there.”

The brand new retail spot will function not solely as a retailer however as a hub for the scooter subscription service Unagi launched in L.A. final month, present as a spot to “come and see, and really feel and contact, and check experience” and purchase the corporate’s scooters, Hyman mentioned. 


Produced from light-weight carbon fiber and aluminum and fitted with motors in each wheels for higher acceleration, the $990 Unagi Mannequin One is priced on the higher finish of the market. Many electrical scooters begin at about $300.

“Although we’ve got a 30-day money-back assure with our scooters and regardless that our subscription has no commitments, some individuals wish to see one thing and check out it first, and also you form of have to offer prospects what they need in all their varied iterations.”

Right this moment, there are extra iterations than there have ever been earlier than in terms of accessing electrical scooters, from on-demand methods to month-to-month memberships to outright buy. 

Already, Los Angeles is dwelling to the nation’s largest on-demand electrical scooter pilot program, with six completely different firms renting their scooters by the minute. However extra firms are providing longer-term leases and direct-to-consumer gross sales. 

Launched in August, Unagi All-Entry is a subscription service that lets riders have a scooter all to themselves and hire it month-to-month for $39. Fowl has a reduced month-to-month membership program known as Fowl Entry, obtainable to low-income riders who qualify. And Lime presents one thing known as Lime Cross that lets riders pay a set quantity for a limiteless variety of rides per week or month. 


“One factor we’re seeing from this new regular we’re in post-COVID is that micro-mobility has taken off as a most well-liked mode of transportation,” mentioned Lime Communications Director, Russell Murphy. Whether or not a scooter is rented by the minute, subscribed to by the month, or bought outright, “We’re rising the pie of riders. The trade isn’t cannibalizing itself. It’s actually in regards to the rising pattern of individuals transferring towards micro-mobility,” mentioned Russell, including that Lime’s enterprise has “come again strongly” since March, when the San Francisco-based firm pulled out of all of the markets by which it had been working, aside from South Korea.

Lime has since re-entered most of its former markets, together with L.A., the place it now operates 5,500 scooters, and Lengthy Seashore, the place it has 500. However it is going to proceed to focus its enterprise on shared rides. It has no plans to start promoting scooters, Murphy mentioned.

“E-scooters are extraordinarily inclined to a sudden lower in demand that comes from a discount in journey of all sorts that’s occurred throughout COVID,” mentioned Juan Matute, deputy director of the Institute of Transportation Research on the College of California, Los Angeles.

Matute mentioned that many scooter firms are exploring different income channels reminiscent of scooter gross sales and memberships to indicate their buyers “that they are often nimble, that they’ve a possibility to usher in income, to experience out this pandemic.”

Shopping for, relatively than renting a scooter, Matute mentioned, is extra resilient as a result of the shopper doesn’t cease paying simply because they aren’t touring as a lot.

“I can confidently say we wouldn’t promote as many scooters as we do if there weren’t hundreds of scooters on the road educating the general public in regards to the worth proposition of those gadgets,” Hyman mentioned. “Lime and Fowl, in some methods, they’re a catalyst and in some methods they’re competitors.” 

However their very existence via an on-demand mannequin left room for a ridership that may finally wish to personal one, which is what Unagi, Fowl, and a rising variety of scooter firms are all capitalizing on.


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